Frequently Asked Questions

Everything you need to know about your equestrian gear and orders.

How long does shipping take for my tack order?

Standard shipping usually takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for riders who need their gear sooner.

What is your return policy for saddles and leather goods?

We offer a 30-day return policy on most items. Saddles must be returned in 'new' condition with no signs of wear or stirrup leather marks to receive a full refund.

How do I ensure I am ordering the correct size for my horse?

We provide detailed sizing charts on every product page. If you are between sizes for blankets or bridles, we generally recommend sizing up for the comfort of your horse.

Do you offer international shipping for equestrian equipment?

Yes, Tack Outlet ships to select international locations. Shipping costs and import duties are calculated at checkout based on your specific country.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible installment payment options like Affirm and Klarna to help you manage larger equipment purchases.