Returns & Exchanges

At Tack Outlet, we stand behind the quality of our equestrian gear and offer a 30-day return window for items in original, unused condition with tags attached. We strive to ensure every rider and horse finds the perfect fit, providing hassle-free exchanges or full refunds to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items, ensuring all original packaging and tags are included to prevent damage during transit back to our warehouse.

• 3.
  Affix the Shipping Label

  Download and print the prepaid shipping label provided via email, then secure it to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned equipment, we will process your refund or ship your replacement items within 3-5 business days.